EaglePro VPN

Privacy Policy

 

Privacy Policy

Effective Date: June 01, 2025
Company Name: Lebron Holdings LLC
Website: https://eagleprovpn.com
Address: 8129 Revere St, Philadelphia, PA 19152
Contact: info@eagleprovpn.com

Your privacy is our priority. This Privacy Policy explains how EaglePro VPN (“we,” “us,” or “our”) collects, uses, and protects your information when you use our VPN services and website.


1. No-Logs Policy

We adhere to a strict No-Logs Policy.
We do not collect or store:

  • Your browsing history

  • Your DNS queries

  • Your connection timestamps

  • Your IP address

  • Your bandwidth usage

  • Any traffic content or activity through the VPN

What you do online is your business. We respect your right to privacy and take measures to ensure your anonymity.


2. What We Collect (Minimal Data)

To provide and maintain our services, we collect only the minimal information necessary:

Account Information:

  • Email address (for account setup, customer support, and communication)

  • Payment data (processed via third-party secure payment processors — we do not store full payment details ourselves)

Operational Data (Non-identifying):

  • Application diagnostics (optional, anonymized crash logs and performance data — opt-in only)

  • Aggregate bandwidth usage (used only for capacity planning; no session-level logs)

We never associate usage data with your real IP address or identity.


3. Payment Processing

We use trusted third-party payment processors (such as Stripe, PayPal, or cryptocurrency gateways). When you make a payment, your billing data is handled securely by the payment provider and not retained by us.


4. How We Use Your Information

We use the minimal data we collect for the following purposes:

  • To provide and maintain the VPN service

  • To communicate with you about your account or technical issues

  • To improve and optimize our service (anonymously, and only if you opt in)

We do not sell, rent, or trade your personal data to third parties.


5. Data Security

We employ advanced security measures including:

  • AES-256 encryption for VPN tunnels

  • Strong user authentication mechanisms

  • No access to user traffic or session details

  • Secure servers and physical security controls

Your data is encrypted, anonymized, and handled with care to ensure your safety.


6. Third-Party Services

Our website may use third-party tools for analytics, support, or performance (e.g., Google Analytics, Helpdesk). These services may collect non-personal browser data (like device type or page visits), but never VPN usage or identifiable personal data.


7. Data Retention

  • Account-related data is retained as long as your subscription is active.

  • Upon cancellation or deletion of your account, your account data is purged within 30 days, except where retention is required for legal or billing reasons.


8. Your Rights

Depending on your location, you may have certain data protection rights under laws such as the GDPR, CCPA, etc. These may include:

  • Right to access and update your data

  • Right to delete your data

  • Right to restrict or object to processing

  • Right to data portability

To exercise any of these rights, email us at info@eagleprovpn.com.


9. Children’s Privacy

EaglePro VPN is not intended for users under the age of 18. We do not knowingly collect personal information from children.


10. Legal Compliance

We operate under the jurisdiction of the Commonwealth of Pennsylvania, USA.
We do not cooperate with data requests unless legally compelled by a valid court order from a U.S. court with proper jurisdiction. Even then, we have no relevant user activity logs to share.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our service after changes means you accept the revised policy.


12. Contact Us

If you have any questions or requests regarding your privacy, please contact:
📧 info@eagleprovpn.com
📍 Lebron Holdings LLC
8129 Revere St, Philadelphia, PA 19152